Last updated: February 04, 2023
The following terms and conditions govern the use of our services as a tour operator. These terms and conditions apply to all customers, including individuals and groups, who purchase tour packages from us. By using our services, you agree to be bound by these terms and conditions.
Terms & Conditions:
These Terms and Conditions, together with all information relating to your chosen tour package, shall be part of the Contract between Asian Heritage Treks & Asian Heritage Travel (P.) Ltd. (“the Company”) and you (“the Customer”). Please read them carefully as they set out your and our respective rights and obligations. By asking the Company to confirm your booking, the Company is entitled to assume that the Customer has had the opportunity to read these booking conditions and legally agrees to abide by them.
When you confirm the tour package, we need a photo copy of your passport and upon the creation of the Contract; a deposit must be paid depending on the chosen tour package, and total sum of the tour package. The remainder of the travel sum must be received by the Company no later than 14 days before the day of departure of trip. In case of last-minute booking (30 days prior to the departure date) the full sum must be paid upon booking.
Payment for tour packages must be made in full at the time of booking. We accept payment via credit card, debit card, and bank transfer. If payment is not received within the specified time frame, your booking may be cancelled.
Asian Heritage Treks & Asian Heritage Travel (P.) Ltd. cannot be held responsible for the following:
If you need to cancel your tour, please notify us as soon as possible. The following cancellation fees apply:
Our responsibilities as a tour operator include, but are not limited to:
Your responsibilities as a customer include, but are not limited to:
We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability in all cases is limited to the total fee paid for the tour package.
These terms and conditions shall be governed by and construed in accordance with the laws of the country in which the tour takes place.
Any dispute arising from the use of our services shall be resolved through arbitration in accordance with the rules of the International Chamber of Commerce.
These terms and conditions constitute the entire agreement between the customer and the tour operator and supersede all prior agreements, understandings, and representations.